Tourism - Retail and Ticket Sales

Full Time

Crocosaurus Cove, located in the heart of Darwin city, allows visitors a unique, up close and personal view of Australia’s iconic Saltwater Crocodiles. Bringing together some of the largest saltwater crocodiles in Australia & boasting the world’s largest display of Australian reptiles, Crocosaurus Cove is a must-see attraction when visiting Darwin and the Top End.

About the role
Crocosaurus Cove is looking for a dedicated and enthusiastic individual to join their Retail and Ticket Sales team. The Retail and Tickets department is the first point of contact for all guests entering the park. This department handles all ticket sales, bookings, phone calls, and email correspondence for the park as well as looking after our souvenir shop. This role is well suited to a highly organised team player with previous experience in the retail and tourism industries.

  • Fulltime position
  • ASAP start date
  • Rotating roster

Key Duties and Responsibilities: 

  • Processing ticket sales, incoming bookings, phone calls, retail sales, and customer enquiries
  • Conducting efficient shop openings and closings
  • Maintaining presentation of the retail shop and conducting monthly stock takes
  • Maintaining our membership database

Essentially Skill Requirements

  • Exemplary customer service
  • Confident and experienced in cash handling and POS operation
  • Skilled with Microsoft Outlook, Excel, Word, and other basic computer programs or able to learn quickly
  • Demonstrates logical and calm decision making
  • Highly organised

Desired Skill Requirements

  • Previous experience with Rezdy (our booking system) or other booking systems
  • Previous experience working within the tourism industry
  • Previous retail experience

Please forward your application to Greyson Butler on This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note that only shortlisted applicants will be contacted. 

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