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Mousie's Barra & Bluewater Fishing Charters

Darwin Region Campaign Partner

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Description

Family operated business, with over 10 years in business, providing customers with an exeptional fishing experience 7 days a week all year around. Services include both 1/2 and full day Barramundi charters and Bluewater charters. Our vessel is custombuild to fit our services and we use only quality fishing gear for our charters. We comply with all health and safety measurements, and our aim is for our customer to leave with a memory of a lifetime.

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Cancellation Policy

TERMS AND CONDITIONS
Deposits
We require a 25% non-refundable deposit to secure your booking and payment is required within 7
days. If we do not receive a deposit within 7 days of booking the dates you have booked will become
available to others and you could miss out on your preferred dates.
Due amounts payable
The reminder amount payable for your trip is due no later than 4 weeks prior to first day of your charter
Refunds/Cancellations
Cancellations are subject to specific terms regarding refunds.
Cancellations made:
*earlier than 4 weeks prior to the first day of your charter will incur a 25% fee of your total booking
cost. (equalling your deposit)
*within 4 weeks prior to first day of your charter will incur a 50% fee of your total booking cost.
*within 14 days prior to first day of your charter will incur 75% fee of your total booking cost.
*within 48 hours prior to first day of your charter will incur 100% fee of your total booking cost.
Refunds:
*Refunds will be made accordingly depending on when you make the cancellation.
*If we as the business decide to/have to cancel your charter we will refund 100% of any payment made
or offer you a credit for a period of up to 12 months.
**please note when cancelling and asking for refund the fee we keep will not be offered as a credit
Credit:
*When cancelling credit can be offered for a period of up to 12 months (from the first day of your
cancelled charter) should you wish not to get a refund. We will then issue a credit note to you.
*At any time if you would like to purchase someone a fishing charter we will be happy to issue you with
a credit note/voucher for that person to use within 12 months (valid from the day we receive payment)
and these will be emailed to you. If you wish to purchase the voucher for someone else we will make
sure it will not show any value/amount paid.
Exceptional circumstances regarding refunds/cancellations/credit
*In special circumstances such as government imposed rules and restrictions affecting our operations
and everyone’s safety we will refund you any payment made less any deposit (25%) should we still be
in the position of trading when those regulations take effect. In these circumstances the 25% will be
offered as a credit for a period of up to 12 months.
**Weather related circumstances that affect our operations and everyone’s safety are out of our
control. If your charter must be cancelled due to this reason we will refund you any amount paid less
any deposit (25%) which will be offered as a credit to use within 12 months.
Weather related circumstances that affect operations and safety can include:
-Severe flooding *Impassable roads due to flooding *weather warnings from BOM *Severe
thunderstorms *Cyclones *Strong winds
***We can not take any responsibility for any cost involved with airfares hotels rentals etc that might
be lost due to a cancellation made due to weather.
Insurance
We strongly recommend that your takeout travel insurance. It is important that this insurance covers
you for involuntary cancellation of your holiday including airfares.
COVID-19
We have a Covid-19 safety plan in place which has been incorporated into our safety management
system. This means that Customers will need to adhere to the safety requirements relating to Covid-19
including proper hygiene practices and social distancing measures. For these reasons it is also limited
how many customers we can/are allowed to currently have on the boat

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